- UK made:No
For all items on the website that you can add to basket and checkout immediately, production time is just 5-7 working days from artwork approval, Shipping 2-3 working days. Upon ordering you will receive an order confirmation and one of our sales team will email you a visual proof for final approval before it goes into production.
What might cause a delay in production? If the artwork is not in the correct format there could be delays in approving the proof, this can cause delays in starting production. Correct format is vectored EPS and high-resolution PDF. We usually require your brand Pantone colour/s for printing, if you don’t have these one of our team will match it to the closest available match, for your approval.
Delivery Cost: To one single mainland UK address will be calculated at the checkout stage
Order Value (Exc VAT) above £3000.00 will be Free Of Charge.
Why can I not order and check out if my address is not mainland UK and how much is delivery?
If you would like to order merchandise and deliver them outside of the UK you will need to request a quote. One of our sales team will contact you with shipping costs and process your order for you. This process also applies when you have multiple shipping addresses.
If you’re requesting a customised quote or enquiring about a bespoke item, the delivery time can be up to 3-4 weeks from artwork approval, depending on the item. These items will be clearly labelled as bespoke quote and will not be available for immediate checkout.
Simply let us know your deadline and we’ll let you know if we can meet it.
We always recommend ordering a sample before placing a bulk order, to ensure you’re happy with the product and it fits your requirements. Product samples are non-returnable and non-refundable and are subject to small fee plus p&p as the sample will be your business expense to determine if you would be happy to make a bulk purchase or not.
You can contact us for a branded pre-production sample if required – let us know what you need and we’ll send you a bespoke quote.
As an award winning company we aim to only supply products that uphold our core values on quality and sustainability – our supply chain maintains high quality products with testing certification and product compliance. We can supply certification on all items on the website upon request.
Exceptional service: We value all of our clients and we are committed to the highest standards of service, whether you are a new client or have been working with us for years. We work hard to raise the bar and deliver exceptional service to every client, every day
Driving change: The promotional branded products sector is forever changing and evolving, and we aim to lead the change. We gain great pleasure when seeking out the new – not just the latest and coolest innovative products, but also new ways of working
Uniqueness: We are a design-led team with an eye for detail, aesthetics, and unique, innovative products. No two projects are the same, and every brief is as unique as the brands we work with. We always think outside the box and offer creative solutions
Trust: We ensure our actions match our words, and we deliver on every promise that we make. We are open and honest, and we always recommend products that are in our clients’ best interests
Healthy work culture: We ensure all our team members are happy in their job roles by treating everyone with respect, recognising potential, listening to ideas, appreciating efforts, and connecting on a personal level. We have respect for all of our team members and clients regardless of race, religion, or any other individual differences